We are currently located in Bozeman, MT at 128 Timberline Drive #5, but we are MOVING! Our exact move in date is TBD, but starting in mid-May of 2025 our new address will be 27 Shire Trail, Unit A. We can’t wait to show you all our new space!

Appointments are not required but they are encouraged so that we can be properly staffed and prepared for your visit.

• Deliveries & pick-ups require at least a 4-hour window without incurring additional fees. This flexibility allows our crew to accommodate more orders.
• Any specific, narrow delivery/pickup windows will incur additional fees. Any delivery/pickups outside of our normal business hours will also incur additional fees.
• If you would like to know an approximate time for delivery/pickup, our team can call you a week prior to your delivery date.

We do prefer to have clients onsite when we are delivering, especially for tent, dance floor and stage rentals, but it is not required to be onsite. Our team just needs detailed information on where items need to be delivered/set.  

Can items be delivered to a park?

• We do deliver to parks. Delivery and pickup at specific times or outside of our regular business hours will incur additional fees.  

What if the items must be delivered or picked up at a specific time or directly after my event?

• Deliveries or pick-ups at specific times or outside of our normal business hours are subject to schedule availability and will incur an additional fee.

Between delivery and pickup, the renter agrees to provide a secure storage location for rented items and accepts all risks for the agreed upon rental period. Rentals must be left in the same condition as they were upon delivery. 

• We do not have minimums. However, certain items must be rented in certain quantities.
• We do not charge additional days if we add days to a delivery/pick-up to work within our schedule.

You can stop by our showroom, submit a wish list through our website, call us at 406-624-9856 to chat with us directly, or email us at info@gallatineventrental.com. Once we receive all the necessary details surrounding your rental needs, our sales team will check availability. From there, we require a 35% non-refundable deposit to confirm your rentals along with a signed contract.

• Our team is required to set tents, stage, and dance floor. Set up for these items is built into the rental fee.
• Set up of tables, chairs, or most any other items would incur an additional fee.

• All payments are final.
• If an order is canceled prior to 30 days before the event, clients forfeit their deposit.
• If an order is canceled less than 30 days before the event, clients can cancel but they will not be refunded for any amount paid.
• The rental item I received was broken or not what I expected, do I have to pay for it?
• If there is something wrong with your rental item, you must call us to let us know. If it is during regular business hours, call our store 406-624-9856. If it is after business hours, you must call the emergency line 406-624-9856 (push 2) and let us know that the item is faulty. If you tell us after your event that an item didn’t work, we will not refund the cost of the rental.

We do require at least 2 weeks’ notice for all linen rentals, or extra charges could be incurred.

• All changes must be submitted two (2) weeks prior to the order date.
• Once the contract is signed and the deposit paid, clients can only remove 20% of the total. For example, if you rent 100 dinner plates, you can only remove 20 plates.
• If more than 20% of the order total is removed, clients are responsible for at least 80% of the total. For example, if you rent 100 dinner plates, and you remove 25 plates, you are still required to pay for the 5 plates.
• If clients remove more than 20%, they are welcome to substitute rentals to account for the difference, pending availability.

• Customers can pay for their order with cash, check or credit card. We accept Visa, Mastercard, American Express, and Discover.
• If you’d like to save on credit card processing fees, choose the ACH option or stop by our sales office to pay via check in person.

• We rent tents in the winter. There is an additional fee for winter tent rentals because it is not only harder on our crew but also on our equipment.
• Clients must remove any snow where the tent will be set prior to GER arrival. If our crew has to remove snow, there will be an additional labor fee.
• Clients must remove any snow that accumulates on our tents during their rental period.

• Yes! Dishware, flatware, and glassware must be returned clean, dry, and in the provided GER containers. We don’t want to know what you served for dinner, please!
• If rentals are returned excessively soiled, then there will be additional charges.
• We always sanitize items between rentals, but we do not have the capacity to clean dried food residue from them. Thanks for understanding!